Give your team one place to manage requests, share answers,
and keep work moving. Grow when you’re ready.
The essentials for everyday support.
Includes up to 5 support seats
Request free accessLet’s plan your next stage of support.
Discuss additional seats with our team
Contact usSupport seats include admins, agents, and managers. Requesters submit tickets at no extra cost.
Early access is available by invitation after we review your request.
Introductory free pricing is valid for one year from workspace creation. Included AI access for introductory users is guaranteed through December 31, 2026, under the current usage limits. We reserve the right to reevaluate and change the Free tier with at least 30 days’ advance notice. Such changes will not shorten this AI guarantee or reduce the included AI allowance before that date.
Admins, agents, and managers each use one support seat. The Free tier includes up to five of these accounts in total. Employees who only submit requests do not count toward this limit.
Each workspace can create up to 100 tickets per day and has a shared daily allowance of 50 AI provider requests across assisted features. One action can use more than one request, and failed provider attempts also count. Automatic ticket classification has a separate allowance. When the shared allowance is used up, chat falls back to keyword knowledge-base search.
New workspaces use an approved-email list for self-registration and email intake, with up to 25 email addresses. Administrators manage this list and can invite team members directly. Requester accounts do not use support seats.
Request access with your team’s details. During early access, we review each request and send an invitation to set up your workspace. No credit card is required for the Free tier.
Contact us before adding more support staff. We’ll discuss your seat requirements and pricing with you. Additional seats require approval; reaching the limit does not automatically upgrade your workspace or charge you.
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