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Fresh IT support, daily

IT help that resolves first.

TodaysBru answers from your own knowledge base first and only files a ticket when it has to, then routes it with rules your admins write in plain English. Not a form with extra steps: a helpdesk that acts.
See how many IT hours it gives back to your team
TB-1157
VPN client keeps dropping every few minutes
11m total
NetworkUnassigned0m
Jamie opens it from chat
DevOpsHigh priority4m
A workflow rule routes it — no one touched it
Resolved11m
Closed, on target
What it does
AI chat ticket creation
Describe the problem in plain English. The assistant troubleshoots first, and only opens a ticket if it can't fix things on the spot.
Automated workflows
Admins describe a rule in plain English, review exactly what it will do, then it runs itself — no rule builder, no engineering ticket.
Suggested resolutions
Every ticket surfaces matching knowledge base articles and how the same issue was fixed before, before anyone has to ask.
Request forms, in chat or on a page
Order a laptop, request software, or submit any predefined request — routed to the right approver automatically.
SLA tracking
Every ticket is measured against a response-time target for its priority, so nothing quietly slips past its deadline.
Email-to-ticket
Emailing the helpdesk creates a ticket automatically, with a confirmation reply and a ticket number.
See it working
  1. 0:13Answers that fit the asker
  2. 0:29From request to resolved
  3. 1:00One sentence becomes a rule
  4. 1:27Skills that do the work
  5. 1:53The knowledge base writes its own first draft
  6. 2:19Traditional service desk vs TodaysBru

Try it on your own team

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